Intercom Pricing (2026)

Intercom · per seat

Last verified 5/8/2026 · Source

Essential

$29/per seat/mo/mo
  • Fin Customer Agent for service, sales and ecommerce
  • Messenger
  • Shared inbox and ticketing system
  • Pre-built reports
  • Public help center

Advanced

$85/per seat/mo/mo
  • Fin Customer Agent for service, sales and ecommerce
  • Messenger
  • Shared inbox and ticketing system
  • Pre-built reports
  • Public help center
  • Multiple team Inboxes

Expert

$132/per seat/mo/mo
  • Fin Customer Agent for service, sales and ecommerce
  • Messenger
  • Shared inbox and ticketing system
  • Pre-built reports
  • Public help center
  • Multiple team Inboxes

Fin AI Agent

$0.99/per Fin outcome/mo
  • Set up in under an hour on your current helpdesk
  • Answers email, live chat, phone and more
  • Customizable tone & answer length
  • Takes action on external systems
  • Hands off to agents in preferred Inbox

Pro (Add-on)

$99/mo
  • CX Score
  • Topics
  • Recommendations
  • Monitors
  • Custom Scorecards

Copilot (Add-on)

$29/per agent/mo/mo
  • Personal AI assistant in the inbox
  • AI Auto-translation

Proactive Support Plus (Add-on)

$99/mo
  • Product Tours
  • Surveys
  • In-app messages
  • Mobile Push
  • Carousels
  • Posts

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Frequently Asked Questions

How much does Intercom cost?

Intercom offers 7 pricing plans. Paid plans start at $0.99/per Fin outcome.

Does Intercom have a free plan?

No free plan. Contact sales or try the lowest paid tier.

What pricing model does Intercom use?

Intercom uses per seat pricing.